Policies - Refund

Any applications for withdrawal with refund must be in made in writing on the appropriate withdrawal form, and must state reasons in full. Written confirmation from the payee student's parents or legal guardian is required, if the student is under 18.

The offical receipt and Offer of Place document must be returned to the Institute before any refund will be made.

International students whose visa is declined must return all official Cornell documents with the original letter declining the visa application.

Refunds of tuition fees, enrolment fees and material fees will be made in accordance with the following table. Refund of other fees will be made in accordance with the relevant policies.

Period of enrolment Withdrawal period Amount of refund
1-34 days Before the course starts,Within the first two days of the course* 50% of total fees paid
After two days No refund
35 days - 3 months Before the course starts,Within the first five days of the course* 75% of total fees paid
After five days No refund
More than 3 months Before the course starts Full refund of material fees and less 15% of total tuition and enrolment fees
Within the first ten days of the course Full refund of tuition, enrolment and material fees, less 25%
After ten days No refund

*The first day of your course is shown on your offer letter.

Refunds when the Institute declines to take a student

If we decline to take a student into a course (whether because we have cancelled the course or otherwise), any tuition and material fee the student has already paid for that course (and the enrolment fee, if paid solely for that course) will be refunded in full. Refund of other fees will be made in accordance with the relevant policies.

No Refunds in other circumstances

The Institute is not required to refund tuition, material or enrolment fees in any other situation. In particular, there will be no refund to a student who, after the second/fifth/eighth day of the course (determined by the duration of the course - see above)

  • has their enrolment cancelled because the documentation supporting their application is incorrect and/or fraudulent;
  • is excluded from study by the Institute for any reason (including inappropriate behaviour, poor attendance or inadequate academic progress);
  • has their visa/permit to study at the Institute cancelled;
  • has their application to renew a visa/permit to allow them to continue in the same course rejected; or
  • seeks a refund of fees that have been paid after the start of the course. Refund of other fees will be made in accordance with the relevant policies.

If a student wishes to withdraw from homestay arranged by the Institute,they must provide at least 2 weeks notice in advance (either before they arrive in New Zealand, or before the date on which they wish to leave the homestay accommodation). Failure to provide this notice will result in 2 weeks accommodation fees being forfeited. The homestay placement fee will not be refunded under any circumstances.

If a student has paid an airport collection fee, and gives notice of cancellation at least 1 week before their arrival date, then the fee will be refunded in full. In all other cases, the entire fee will be retained.

If a student wishes to withdraw from student care services arranged by the Institute, they will receive a refund of fees paid (on a pro rata basis,calculated weekly). The student care placement fee will not be refunded under any circumstances. Students under 18 years of age may only withdraw from a student care arrangement if they provide evidence of satisfactory alternative arrangements.

Payment of refunds

Refunds will be made by bank draft / telegraphic transfer in New Zealand dollars (or foreign currency equivalent at the time of the refund is made, if requested by the student). Refunds will be paid to:

  • the student's agent, if the fee were paid by the agent;
  • the student, if the student paid the fees and is 18 years of age or older;
  • the student's parents or legal guardian where they or the student paid the fees and the student is less than 18 years of age.

Other Terms and Conditions of Enrolment at Cornell

  1. Cornell will not authorize the transfer of fees to other institutions or any other student account.
  2. If a student completes the course early, the full tuition fee must be paid before any certification is issued.